Billing Resources
At Patches West, we’re committed to making the billing and insurance process as simple and transparent as possible. Our team is here to answer questions, verify your coverage, and help you understand your financial responsibility before your child’s procedure.
Insurance Verification
Our business office team will verify your insurance coverage before your visit to ensure all information is current. Please bring your legal picture identification, your insurance card, and a method of payment for any outstanding out-of-pocket expenses. If your insurance has recently changed, please allow extra time before your appointment to update your records.
As a courtesy, we file insurance claims on behalf of our patients. However, please note that you are ultimately responsible for all charges related to your child’s procedure at Patches West. Any questions or disputes regarding coverage should be addressed directly with your insurance company or employer.
You may receive separate bills from your child’s surgeon, anesthesiologist, pathologist, or laboratory depending on the services provided during the procedure.
As a courtesy, we file insurance claims on behalf of our patients. However, please note that you are ultimately responsible for all charges related to your procedure at Patches West. Any questions or disputes regarding coverage should be addressed directly with your insurance company or employer.
You may receive separate bills from your surgeon, anesthesiologist, pathologist, or laboratory depending on the services provided during your procedure.
Financial Responsibility
Patches West maintains its own billing policies, separate from your child’s surgeon’s office. Your child’s procedure will be billed to your insurance plan; however, you are responsible for any in-network or out-of-network deductibles, co-pays, and co-insurance as determined by your insurance carrier.
All co-pays and known balances are due on the day of service. Remaining balances are due within 90 days of service.
We accept cash, check, Visa, Mastercard, American Express, Discover, and CareCredit. If you are unable to make full payment on the day of surgery, please contact our billing office to discuss payment plan options.
To reach our billing team, call 346-450-5396 or email leslie.johnson@patcheswest.com.
Self-Pay Patients
If you do not have insurance coverage, payment in full is required on the day of your child’s procedure. We accept cash, check, Visa, Mastercard, American Express, Discover, and CareCredit. For special circumstances, payment plans for procedures may be arranged upon approval from our business office.
Estimated Fees
Our team will provide an estimate of your out-of-pocket costs prior to surgery based on the information available from your insurance provider. These estimates are not final and may vary depending on your physician’s operative report, procedure time, and other factors.
You will be notified of your estimated responsibility by phone or letter before the procedure. Please contact our business office at 346-450-5396 to request an estimate of your facility fees.
Payment Options
For your convenience, we accept cash, check, Visa, Mastercard, American Express, Discover, and CareCredit. Unpaid balances over 90 days may be subject to collections.
Additional Bills You May Receive
Because several providers are involved in your child’s surgical care, you may receive separate bills from:
• Your child’s surgeon
• The anesthesiologist
• Pathology or laboratory services
Each provider maintains independent billing and payment policies.
Contact Info
The Anesthesiologist
Pediatric Anesthesia Partners
9919 HWY 6, Suite 230-307,
Missouri City, TX 77459
Pathology or Laboratory Services
Quest Diagnostics
4770 Regent Boulevard
Irving TX 75063
Mangini, Lakhia, Delahoussaye and Associates, P.A.-
1140 Business Center Drive, Suite #370
Houston, TX 77043